Elara Caring runs on Homecare Homebase, the same platform underneath both its home health and hospice operations. That single-EHR footprint across two service lines is actually a meaningful advantage when it comes to coding and QA, but only if the vendor sitting on top of it is built to take advantage of it.

Most coding and QA vendors are built around a single service line. That works fine for an organization that only does home health, or only does hospice. For an organization running both on the same EHR, working with separate vendors for each service line means two integrations, two sets of credentials, two support relationships, and two places where something can go wrong, even though the underlying system is the same one.

One coding vendor instead of two

Olli Health is built to work directly within existing Homecare Homebase workflows across both home health and hospice. That means Elara wouldn't need to introduce separate coding and QA processes simply because the clinical service line changes. Olli can support both businesses within the HCHB environment your teams already use.

For a systems or IT team managing infrastructure across 200-plus locations, that difference isn't small. Every additional integration is another thing to secure, another vendor to vet for compliance, and another system to keep an eye on when HCHB itself pushes updates. Consolidating to one coding and QA partner across both service lines removes one entire integration relationship without removing any functionality.

AI with human oversight, not AI operating alone

A fair question from any technology leader evaluating an AI-powered vendor is how much human oversight is actually involved. Olli's model is built around AI and certified coding experts working together on every single chart, with no exceptions. AI supports speed and consistency. The certified expert is the one making the final call. That combination is part of why accuracy holds at 98% across coding, OASIS, and Plan of Care, rather than relying on AI judgment operating without a person checking the work.

For a technology team responsible for data security and compliance, that human-in-the-loop model matters as much as the integration itself. It's not just about how data moves between systems, it's about how decisions get made once that data arrives on Olli's side.

Reporting built for visibility

Vendor performance visibility is another common gap. A lot of coding vendors operate as a black box: charts go in, coded claims come out, and there's limited insight into what happened in between. Olli's reporting is built to show turnaround time, accuracy, and performance trends directly, so IT and operational leadership have real visibility into vendor performance rather than having to take it on faith.

For an organization like Elara Caring, where home health and hospice both run through the same HCHB environment, a single integrated coding and QA partner means less infrastructure to manage, less vendor risk to monitor, and one clear picture of performance across the entire coding and QA function instead of two separate, harder-to-compare pictures.

The most direct way to evaluate the partnership and the reporting is a 30-day pilot, with no long-term commitment required. It's a chance to see exactly how it connects to HCHB and what the reporting looks like on real data before any technical commitment is made.